We cover your support inbox and chat in multiple languages during business hours. Replies are drafted with AI assistance, then reviewed and edited by a person so they are accurate and match your brand voice and policies. We work in your email, chat and social channels and write handover notes for cases that need your team. You get a monthly volume report, so you can see how much each language is used.

Who it is for: Businesses with customers in several languages that do not have multilingual support staff.