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Community Management
Every day we watch the comments and direct messages on the social accounts you give us access to. AI drafts a reply for each one, and a person reviews it for accuracy and tone before it is posted, so your brand answers quickly without sounding robotic. You get a daily log of everything handled, access to a secure dashboard and a weekly summary of engagement. We follow the brand guidelines and response policies you provide.
Who it is for: Businesses whose social accounts get regular comments and messages but nobody on the team has time to answer them promptly.
What's included
- ✓Comment monitoring
- ✓Direct message handling
- ✓AI-drafted replies
- ✓Human review of every reply
- ✓Daily activity log
What you receive
- →A daily reply log
- →Access to a secure management dashboard
- →A weekly performance summary
Not included
- ·Paid advertising campaign management
- ·Creating original content
About this service
How are replies written and posted?
AI drafts each reply, and a person reviews and approves it before it is posted, for accuracy and brand consistency.
What do you need from me?
Access to the social accounts you want managed, plus any brand guidelines or response policies.
How often will I hear what was handled?
You receive a daily log of comments and messages handled and a weekly summary of engagement.
Related services
Describe the job and get a written quote within one business day.