call center service: E-commerce Order & Returns Support. Deliverables: handled tickets, returns and shipment follow-up, plus a monthly volume and resolution-time report. Delivered from our İstanbul studio. Runs monthly and is reported each month.
call center service: Live Chat Operations. Deliverables: live coverage during business hours, reply templates, handover notes and a monthly report. Delivered from our İstanbul studio. Runs monthly and is reported each month.
call center service: Multilingual Support Desk. Deliverables: multilingual coverage during business hours, reply templates, handover notes and a monthly volume report. Delivered from our İstanbul studio. Runs monthly and is reported each month.
Ismael's Jobs