Customer Support
E-commerce Order & Returns Support
call center service: E-commerce Order & Returns Support. Deliverables: handled tickets, returns and shipment follow-up, plus a monthly volume and resolution-time report. Delivered from our İstanbul studio. Runs monthly and is reported each month.
Who it is for: E-commerce teams that must respond to customers in several languages.
What you receive
- →Handled tickets
- →Returns
- →Shipment follow-up
- →Plus a monthly volume
- →Resolution-time report
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